Privacy Policy

Website: www.urbanwholesale.in
Company Name: UrbanWholesale
Country: India

1. Introduction

UrbanWholesale values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy and applicable Indian laws.

2. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Billing Address

  • Shipping Address

  • GST Details (for HoReCa / B2B customers)

Payment Information

Payment details such as card information or UPI are processed securely through third-party payment gateways. UrbanWholesale does not store full payment card details on our servers.

Technical & Usage Information

  • IP Address

  • Browser type and device information

  • Pages visited on our website

  • Time spent on pages

  • Other browsing behavior analytics

3. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our products and services

  • Analyze website performance and user behavior

  • Send promotional offers and marketing communications (only if you opt in)

  • Comply with legal and regulatory requirements

4. Data Sharing

UrbanWholesale does not sell or rent your personal information to third parties.

However, we may share information with trusted partners when necessary to operate our business, including:

  • Payment gateway providers for secure payment processing

  • Courier and logistics partners for order delivery

  • Technology service providers for website functionality and analytics

  • Government or regulatory authorities if required by law

All partners are required to protect your information and use it only for the intended purpose.

5. Cookies

Our website uses cookies and similar technologies to:

  • Improve user experience

  • Remember user preferences

  • Analyze website traffic and performance

You may disable cookies in your browser settings, though some website features may not function properly.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data (subject to legal requirements)

To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Email: urbanwholesale24@gmail.com
Website: www.urbanwholesale.in